FREESTYLEUSA.COM PRIVACY STATEMENT
Sunburst Products, Inc. d/b/a Freestyle® USA (“Freestyle”) has created this privacy statement in order to demonstrate our firm commitment to privacy. Because we gather certain types of information about our users, we feel you should fully understand our policies surrounding the collection and use of that information. This privacy statement discloses what information we collect from website visitors and how we use it.
COLLECTING INFORMATION
Some information users provide through optional, voluntary submissions. These are voluntary submissions such as contacting our customer service department via e-mail, participating in our message boards or forums, e-mails to a friend, submissions to receive our electronic newsletters, registering on our website, placing orders and participating in polls, surveys and sweepstakes.
Polling
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Freestyle may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
Surveys
Sometimes freestyleusa.com posts optional surveys in which we ask visitors for contact information (like their email address) and demographic information (like their zip code, age, or income level). This allows us to better target our content to our audience. We use contact data from our surveys to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. The choice is yours - you do not have to answer surveys. If we are asking for optional information, we will mark the required information with an asterisk (*) so you know the unmarked fields are optional and you can skip them if you want. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners.
Contests and Sweepstakes
Once in awhile, we run contests and sweepstakes on our site in which we ask visitors for contact information (like their email address) and demographic information (like their zip code, age, or income level). Sometimes a visitor may be asked to fill out a brief survey in exchange for allowing such visitor to enter the contest or sweepstakes. If we are asking for optional information, we will mark the required information with an asterisk (*) so you know the unmarked fields are optional and you can skip them if you want. We use contact data from our contests to send users information about our company. The customer’s contact information is also used to contact the visitor when necessary and to notify you if you are a winner. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Any sweepstakes and other contests will be subject to special rules which will be identified on this website.
Other types of information allow us to better tailor our content to our users needs and help our advertisers and sponsors better understand the demographics of our audience.
Tracking by Search Terms
Freestyle sometimes tracks and catalogues the search terms that users enter in our Search function, but this tracking is not associated with individual users. We use this information to find out which areas of our website users like and don’t like based on the amount of traffic to those areas. We do not track what an individual user reads but instead how each page performs overall. This allows us to provide you with better service.
Traffic
Freestyle tracks user traffic patterns throughout all of our websites, but we do not correlate this information with data about individual users. Freestyle does break down overall usage statistics according to a user’s domain name, browser type by reading this information from the browser string.
USE OF IP ADDRESSES AND COOKIES
An IP address is a number that is automatically given to your computer when you surf the web. We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is used to gather broad demographic information. Freestyleusa.com collects IP addresses for the purpose of system administration and to provide aggregate data to advertisers about the volume of use on freestyleusa.com. Freestyle does not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions or to protect our service, site, customers, or others.
We may place a text file called a “cookie” in the browser files of your computer. A cookie is a small data file that transfers to your hard drive for record keeping purposes when you visit them. We use cookies to save your password so you don’t have to re-enter it each time you visit our site and for other purposes, which include updating our site based on data such as the total number of visitors and pages viewed. Freestyle uses cookies to track user traffic patterns (as described above). This information is most easily tracked with cookies and it allows us to provide services tailored to our users needs. You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this website. However, you do need cookies to participate actively in message boards, forums, polling and surveys.
Our site’s registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Freestyleusa.com will not disclose your personal identifiable information to any third party unless we tell you otherwise when asking for it. However, freestyleusa.com may share aggregate information about our users with advertisers, business partners, sponsors, and other third parties. For example, we might divide freestyleusa.com’s users into various age groups by percentage. This data is used to customize freestyleusa.com’s content and advertising to deliver a better experience for our users. Without the consent of a user, Freestyle does not share individual identifying information about such user with any third party except to provide products or services you have requested, when we have your permission, or under the following circumstances:
(a) We provide the information to trusted partners who work on behalf of or with Freestyle under confidentiality agreements. These companies may use your personal information to help Freestyle communicate with you about offers from Freestyle and our marketing partners. However, these companies do not have any independent right to share this information.
(b) We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
(c) We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Freestyle's terms of use, or as otherwise required by law; and
(d) We transfer information about you if Freestyle is acquired by or merged with another company. In this event, Freestyle will notify you before information about you is transferred and becomes subject to a different privacy policy.
THIRD PARTY LINKS
This site may contain links to other sites. For example, if you “click” on a banner advertisement, the “click” will take you off the Freestyle site and onto other web sites. Freestyle is not responsible for the privacy practices or the content of such other web sites. Please remember that whenever you give out personal information online --- for example, via message boards or chat --- that information can be collected and used by people you don’t know. While Freestyle strives to protect their users’ personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.
MESSAGE BOARDS AND CHATS
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
SECURITY
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We exercise reasonable care in providing secure transmission of your information from your PC to our servers. Unfortunately, no computer security system can be 100% secure. Therefore, while we strive to protect your personal information, Freestyle cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once Freestyle receives your transmission, Freestyle will use reasonable efforts to ensure its security on our systems.
CHILDREN
Consistent with the Children’s Online Privacy Protection Act, we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent. We request that no information be submitted to this site by users under the age of 13. Children between 13 and 17 must obtain their parent or guardian’s consent to submit to or post any information at freestyleusa.com. No information collected from children under the age of 17 is used for any marketing or promotional purposes whatsoever, either inside or outside Freestyle. Users under 18 should be especially careful not to provide any personally identifying information while using message boards and chat rooms.
CHOICE/OPT-OUT
Freestyleusa.com gives users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.
Users have the option of removing their information from our database to not receive future communications or to no longer receive our service by sending an email to info@freestyleusa.com. Users may opt-out of participating in certain interactive areas (such as participation in on-line shopping or sweepstakes).
MODIFYING YOUR INFORMATION
Although it is not always possible to remove or modify information, we will make reasonable efforts to do so. If you would like to change or modify information that you previously provided, please send an email your update/corrections to us at info@freestyleusa.com.
CONTACTING THE WEB SITE
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact techsupport@freestyleusa.com or you may also send inquiries by mail to:
Freestyle USA47-50 33rd Street
Long Island City, New York 11101
Attn: Privacy Coordinator
YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your agreement to the freestyleusa.com’s Privacy Policy. If you do not agree to this policy or our terms and conditions, please do not use our site. Freestyle reserves the right to change this policy at any time. Please check freestyleusa.com Privacy Policy for changes each time you use this site.
TERMS AND CONDITIONS
Please also visit Freestyle’s terms and conditions establishing the use, disclaimers, and limitations of liability governing the use of the entire Freestyle web site.